Terms of Service

To rent a vehicle you must:

• Be at least 25 years of age
• Hold a valid driver's license
• Provide a valid payment method
• Complete identity verification at checkout

All bookings are subject to vehicle availability. A $300 refundable security deposit is charged at the time of booking and refunded after the vehicle is returned and inspected. Rental rates, fees, and applicable taxes are shown at checkout before payment is confirmed.

Our standard cancellation policy:

• Full refund if cancelled within 24 hours of booking
• 75% refund if cancelled more than 24 hours before pickup
• No refund if cancelled within 24 hours of pickup

You agree to:

• Use the vehicle only for lawful purposes
• Not permit unauthorized drivers to operate the vehicle
• Return the vehicle at the agreed time and location in the same condition it was received
• Report any accidents or damage immediately

Each rental includes 250 miles per day. Additional miles are charged at $0.17 per mile.

By providing your phone number and consenting at checkout, you agree to receive transactional text messages from Viable Car Rentals LLC, including booking confirmations, trip reminders, pickup instructions, and inspection links.

Message frequency: up to 6 messages per booking. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help.

For support: (213) 800-9538 or info@viablecarrental.com. Mobile carriers are not liable for delayed or undelivered messages.

Viable Car Rentals LLC is not liable for personal belongings left in vehicles, indirect or consequential damages, or losses arising from circumstances beyond our reasonable control.

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Los Angeles County, California.

We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.